ORGL-53850 Leading Diverse Teams and Conflict Management

A complex, interconnected world requires diverse and dynamic teams to address challenges and produce the work product necessary in today’s organizations. This course explores the role of teams within organizations as well as the need for hybrid and virtual teams. Leadership and communication are critical for team success; however, when issues arise, teams need to manage conflict. The diversity of teams can lead to greater innovation and creativity yet can also contribute to conflict on the team. The course will investigate how leadership, communication, and conflict management can be used to develop high-performing teams and a culture of continuous improvement.

Credits

3